Last updated: August 30, 2026

Welcome to Amigumiya!

At Amigumiya, we specialize in digital crochet and amigurumi patterns designed to inspire makers around the world. We are committed to providing a seamless, reliable, and transparent digital delivery experience for every customer.

1. Digital Product Delivery

All products sold on Amigumiya are digital crochet and amigurumi patterns delivered electronically. No physical item will be shipped unless explicitly stated on the product page.

2. Instant Download

Once your payment has been successfully processed, your digital file(s) will be available for immediate download.

You will receive:

• A download link on the order confirmation page

• A download link sent to your email address

• Access to your purchased files through your account dashboard, if available

Most orders are delivered within minutes. If you do not receive your download email, please check your spam, junk, or promotions folder before contacting our support team.

3. File Format

Our crochet and amigurumi patterns are typically provided in PDF format and can be accessed on most computers, tablets, and smartphones.

If a product includes additional materials, such as charts, templates, stitch guides, or bonus files, these will be clearly described on the product page and included with your download.

4. Download Access

We recommend downloading and saving your purchased files promptly after purchase for future use.

To help ensure uninterrupted access, please keep a backup copy of your purchased patterns on your personal device or preferred cloud storage service.

5. Delivery Issues

If you experience any problems accessing your files, including:

• Missing download email

• Broken or inaccessible download link

• Corrupted or incomplete file

• Technical issues preventing access

please contact our support team within 7 days of purchase.

Email: support@amigumiya.store

We will do our best to resolve the issue promptly and provide a replacement file when necessary.

6. Need Help?

If you have questions, encounter a technical issue, or need assistance with your digital purchase, our friendly support team is here to help.

📧 Email: support@amigumiya.store
💬 Response Time: Usually within 1–2 business days

Thank you for choosing Amigumiya — where crochet, creativity, and handmade inspiration come together. Your support inspires us to continue creating beautiful crochet and amigurumi designs for makers around the world. 💛